About UNIO
One connected approach to digital growth.
Businesses accumulate disconnected tools as they grow. Their website, customer journey, payments, operations, analytics and internal processes stop communicating.
UNIO exists to approach them as one system — so the business gets simpler to operate and easier to grow, not more complicated.
Mission
Create digital infrastructure that makes businesses simpler to operate and easier to grow.
Philosophy
Three verbs. One system.
Organize.
Create clarity across tools, teams and customer experience.
Scale.
Build infrastructure that grows with the business.
Develop.
Turn the right ideas into working digital products.
Why UNIO
Built like a product company. Run like a partner.
01
One accountable partner
Strategy, design, engineering and operations under a single roof — and a single point of responsibility.
02
Design and engineering together
The people designing the experience build it. Nothing is lost in translation.
03
Systems thinking
Every deliverable is designed as part of a whole, not as an isolated artifact.
04
Business-first architecture
We start from how your business operates, then choose technology — never the reverse.
05
Scalable technology
Modern, proven infrastructure that supports the next stage of growth.
06
Measurable outcomes
Analytics and reporting are built in from day one, so results are visible.
07
Long-term support
Monthly service on every engagement: maintenance, improvements and a partner who stays.
08
Clean ownership and documentation
Your code, your accounts, your data — documented and handed over properly.
Process
From first conversation to running system.
01
Discover
Understand the business, its customers and its constraints.
02
Map
Chart current tools, data and workflows — and where they break.
03
Design
Architecture and interface design as one exercise.
04
Build
Production engineering with working software every week.
05
Connect
Wire the system into payments, email, CRM and operations.
06
Launch
A controlled, checklisted switch — with training.
07
Optimize
Measure, improve and extend, month after month.
Client words
What partners say.
FAQ
Useful questions.
What does UNIO build?
Websites, e-commerce, web and mobile applications, client portals, and the connected systems behind them — CRM, automation, payments, booking and reporting. The common thread: everything is designed to work as one system.
Do you work with existing websites?
Yes. Many engagements start from an existing site. We audit what is there, keep what works, and connect or rebuild what doesn't.
Can you connect software we already use?
Usually, yes. We integrate with established platforms through their official APIs. Where a tool can't connect, we'll tell you and propose an alternative.
Do you build mobile apps?
Yes — installable web apps for most cases, and native iOS/Android applications where the product justifies it.
Do you offer e-commerce?
Yes — from conversion-focused storefronts on established platforms to fully custom commerce with connected inventory, loyalty and operations.
Can you automate internal processes?
That's a core service. Lead routing, onboarding, invoicing, reminders, document generation, reporting — if your team does it manually and repeatedly, it's a candidate.
Who owns the website, app and code?
You do. Ownership of the deliverables transfers to you on final payment, with documentation and clean handover.
What happens after launch?
Every package includes an ongoing monthly service: hosting, maintenance, support, improvements and management.
How long does a project take?
A Foundation website typically runs 3–6 weeks. Platform builds run 6–10 weeks. Ecosystem engagements are phased and scoped individually.
Do you work outside Montréal?
Yes. UNIO is Montréal-based and works with businesses anywhere.
Can UNIO replace multiple software tools?
Often, yes. We consolidate where it simplifies operations and keep best-in-class tools where they earn their place.
Do you work in English and French?
Oui. We work and deliver in both languages — bilingual websites, portals and communications are standard for our Québec clients.
How does pricing work?
Each package pairs a one-time setup fee with a monthly service fee (4-month minimum). Platform and Ecosystem pricing starts at a base and is confirmed after scoping.
Do you offer maintenance?
Yes — it's built into every package rather than sold as an afterthought.